FAQS

A: At Jones Cleaning, we recommend having your carpets professionally cleaned at least once every 12-18 months. This frequency can vary based on several factors, including the amount of foot traffic in your home, whether you have pets or small children, and if anyone in your household has allergies. Regular professional cleaning helps to extend the life of your carpets, remove deep-seated dirt and allergens, and maintain a healthy indoor environment. For households with pets and children, or high-traffic areas, more frequent cleaning—perhaps every 6-12 months—might be advisable. Our state-of-the-art cleaning methods and family-oriented approach ensure that your carpets will look and feel fresh, extending their life while supporting a clean, healthy home environment.

A: At Jones Cleaning, we prioritize efficiency and quality in our carpet cleaning services. Typically, carpets cleaned by our professional team can take anywhere from 6 to 12 hours to dry completely. However, drying times can vary based on factors like carpet type, humidity levels, and air circulation in your home. We recommend ensuring good ventilation by opening windows or using fans to expedite the drying process. Using these methods, some carpets may dry in as little as 4 to 6 hours. Rest assured, our family-owned business uses advanced cleaning techniques and equipment to minimize drying time while ensuring your carpets are thoroughly cleaned and restored.

A: At Jones Cleaning, we specialize in a variety of cleaning methods to ensure your surfaces are thoroughly cleaned and restored to their best condition. Understanding the difference between hot water extraction and buffing can help you choose the right service for your needs: - Hot Water Extraction: Often referred to as steam cleaning, this method involves using high-pressure hot water combined with a powerful cleaning solution. The mixture is injected deep into the carpet fibers, loosening dirt, stains, and allergens. The hot water is then extracted, along with all the loosened debris, leaving your carpets deeply cleaned and refreshed. This method is highly effective for carpets and upholstery that require deep cleaning and is especially beneficial for removing stains and improving indoor air quality. - Buffing: This method, also known as spray buffing, is primarily used for hard surface floors such as hardwood, vinyl, and tile. Buffing involves applying a cleaning solution to the floor and then using a high-speed machine with a rotating pad to polish the surface. This process removes superficial dirt and scuffs, leaving the floor with a glossy, smooth finish. Buffing is great for maintaining the appearance of hard floors and giving them a polished look. To determine which method is best for you, consider the type of surface that needs cleaning and the level of soiling or wear. For deep cleaning and stain removal in carpets and upholstery, hot water extraction is the recommended choice. For hard surface floors that need a polished appearance, buffing is ideal. At Jones Cleaning, our experts can help you assess your cleaning needs and recommend the most effective solution. Contact us today to schedule a consultation!

A: Cleaning air ducts is crucial for maintaining a healthy and efficient home environment. Over time, dust, allergens, and other contaminants can accumulate in your air duct system, leading to decreased air quality and potential health risks, especially for those with respiratory issues or allergies. Regular air duct cleaning by Jones Cleaning helps to remove these pollutants, ensuring that your indoor air remains clean and safe. Additionally, clean air ducts improve the overall efficiency of your heating and cooling systems. When ducts are clogged with debris, your HVAC system has to work harder to circulate air, leading to increased energy consumption and higher utility bills. By keeping your air ducts clean, Jones Cleaning can help you save money on energy costs while also prolonging the lifespan of your HVAC system. As a local family-operated business, Jones Cleaning takes pride in offering thorough and professional air duct cleaning services, using the latest technologies to ensure the best results for your home. Your health and comfort are our priorities, and we are committed to providing you with exceptional cleaning and restoration services that you can trust.

A: Regular cleaning of dryer vents is crucial for several reasons related to safety, efficiency, and appliance longevity. According to the U.S. Fire Administration, there are an estimated 2,900 dryer fires in residential buildings each year, causing approximately 5 deaths, 100 injuries, and $35 million in property loss. The leading cause of these fires is the failure to clean dryer vents. Over time, lint and debris can accumulate in the dryer vent, reducing airflow and causing the dryer to overheat, which can easily ignite the lint. Beyond safety, keeping your dryer vents clean ensures that your dryer operates efficiently, reducing drying times and power consumption, ultimately saving you money on energy bills. Additionally, regular maintenance helps prevent wear and tear on your dryer, extending its lifespan and avoiding costly repairs. At Jones Cleaning, we recommend professional cleaning of your dryer vents at least once a year. However, if you notice that your clothes are taking longer to dry than usual, or if the dryer feels excessively hot to the touch, it may be time to schedule a cleaning sooner. Our family-owned business is committed to providing thorough and reliable cleaning and restoration services to help keep your home safe and running efficiently.